I’ve been getting a lot of questions about my steps moving forward after releasing the last newsletter, and I don’t want to leave anyone in the dark, so I wanted to let you know how things are going…
When Will Specific Products Be Discontinued?
I haven’t started making my last batches of specific products yet. Although I can’t guarantee any specific products will be in stock in the future either. I need to use up ingredients and packaging that I wont use after discontinuing certain products – once those are used up, I wont stock them again. I’ll try to keep everyone updated regularly on the facebook fan page. I want to also let you know that when I say I haven’t made my last batches yet, I mean that there are several products that I will be making last batches for, while there are others that I wont. I’m sorry I can’t be more clear! It’s hard to estimate what custom orders will come in, the amount of time I’ll have to devote to this shift, etc.
Woh – Wait! There’s a lot of products listed as out of stock! What happened?
I took inventory of the products I actually have made, labeled, and packaged. Basically anything that is ready to go right out the door is now listed as in stock on the website. I used to list more products being in stock than actually were and then would made the products as the orders came in. This system as served be well for a long time, but now, with more orders coming in all the time, it’s hard to make several different products for several different orders in the same day – not to mention working in curing times can get tricky. So for my own sanity, I’ve decided that I’m going to try out a new system of only adding finished products to the online shops. This also means there will be a lot more updates to the online shops as I’ll add products as they are ready. So if you see something out of stock, check back in a few days. I generally do a big update on Mondays (as I spend a lot of time on the weekend in the studio).
Feedback Received – Solution Found!
I’ve heard from a lot of you – local and abroad – about which products you don’t want to buy from anyone else! I hear you! It can be hard to find products that work the way you want them to work while still being safe and sustainable. And since I don’t want to leave you hanging, I’ve come up with a solution that will work well for both of us: Made-to-Order! Made-to-Order refers to a process where the customer purchase the product before it’s made. When the order is received, the artisan orders the supplies and gets to work! I know this sounds contrary to what I mentioned above – but the difference with the Made-to-Order products is that I’ll only be accepting bulk orders for them. So basically, to make this process worthwhile, products will be added to the shop in packs (so ordering one single product will not be available). An example might be that you’d like to order shaving soap and I have it available in the Made-to-Order section in a pack of 6. This solution wont be implemented for a little while, but I wanted to let you know what’s coming soon. I’ll keep you posted when it’s available.
